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Vacancy Details

Business Support Assistant

Birmingham Children's Trust
£22,737 - £24,702
One Avenue Road
Working Pattern:
Full Time
36.5 hours per week.
DBS Check:
Closing Date:
19/04/2024 at 23:55
Birmingham Children's Trust

Birmingham Children’s Trust is going from strength to strength. We are the largest provider of family support and social care services for children, young people and families in the country. Our goal is to become a centre of excellence in both social care and family support. By choosing to work for us, you will be part of a supportive, dynamic service contributing to our service improvement journey to ‘Outstanding’.

We are proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

We actively deliver services that are culturally responsive to the needs of the children, parents and carers we work with to deliver equality, diversity and inclusivity in all we do. 

We have some exciting opportunities within our Business Support Service within the Vulnerable Young People Prevention Service for the teams: EmpowerU and Edge of Care for self-motivated Business Support Assistants providing essential support and quality service to our practice staff members.


EMPOWER U Hub Missing and Exploitation Team’s aim is to ensure that all agencies have oversight of young people who are at risk of, or being, exploited and that risks are fully understood. EmpowerU is responsible for feeding current data regarding the risks to our young people into the Community Safety Partnerships (CSPs) to establish an accurate oversight of the extra familial harm threat in our county. EmpowerU also drives a contextual safeguarding response to extra familial harm.

Edge of Care:

Edge of Care aim is to safely prevent and reduce the number of children and young people entering care in our city implementing the “FAMILY FRAMEWORK”. The Teams provide direct and intensive support to children aged 8- 17 years who are at risk of being accommodated into Care or support rehabilitation plans of children returning to their families.

About You….

You will be a ‘can-do' person, who is passionate about high quality service delivery and performance.  You will be able to work effectively within a dedicated team environment, be customer focused and able to deliver the role with a flexible approach, have good attention to detail and who can work to and meet tight deadlines;

Key skills we will be looking for in your personal statement include:

  • An ability to support meetings, including the provision of note taking and recording of actions, as requested by the business
  • Attention to detail with an ability to work accurately e.g. literacy and numeracy
  • Ability to work on own initiative with a pro-active approach to all tasks to ensure business objectives are met
  • An ability to work flexibly as part of a diverse team environment, providing cover when needed to ensure continuity of service provision, and the ability to multi-task to cover other roles within the team
  • Experience of dealing with several conflicting and changing priorities effectively to achieve business objectives
  • Ability to analyse, collate and input data on multiple Excel spreadsheets

For Further details for Vulnerable Young People Prevention Service contact Melissa Johnson, Business Support Team Leader – melissa.e.johnson@birminghamchildrenstrust.co.uk, 0121 464 4411

Or to discuss the role with someone who is currently undertaking a similar role you can contact Alamin Rahman via email: Alamin.Rahman@birminghamchildrenstrust.co.uk or by calling 0121 303 2474 or Gail Hollis via email – Gail.Hollis@birminghamchildrenstrust.co.uk or by calling 0121 303 1485.

What you can expect from us:

  • Being part of a positive, supportive, ‘can-do’ service and wider Trust
  • We are a forward thinking, innovative organisation, proactive in delivering the most optimum services for our children, young people and wider local community
  • Career development opportunities
  • Regular development discussions

And some of the benefits of working for us, click HERE for more about our offer

  • Mental health / emotional support – 24/7 employee assistance programme
  • Hybrid model of remote working
  • 30 days holiday on joining, plus bank holidays. This increases to 33 days after five years’ service, and then 35 days after ten years’ service
  • Generous contributory pension scheme

The campaign closes on Friday 19th April 2024

Interviews to take place W/C 6th May 2024

How to apply

Please click Apply Online below to complete your application form




Further information on this vacancy

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